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| Conditions
about Number Transfer: |
| If you wish to transfer your original phone number to iTalkBB, please prepare the following forms and documents, and fax them to 512-637-1451: |
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1.Please fill out and sign the Letter of Authorization form; |
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2.The first page of your phone bill from your previous carrier. (This page has to show name, address and the phone number you wish to transfer. All information has to be consistent with information provided on the Letter of Authorization form) |
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| Please
click here to download and print out the Letter of Authorization Form，The form is available in PDF and Word Format. |
To avoid delays in processing your number transfer request, you will see a
copy of the sample LOA form first. Then you can download the form by
clicking on the URL located on the bottom of the page.
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| NOTE: |
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1.The Number Transfer process could take a minimum of 30 business days to complete. |
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2.You may not cancel your phone service with your current carrier during the number transfer process, to prevent your number from being lost. |
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3.You may cancel your phone service with your current carrier after your number is successfully transferred to iTalkBB, including your long distance carrier, to avoid any additional charges from them. |
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4.Please see the following factors that may delay your number transferring process: |
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You have a contract with your current carrier. |
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Your number is bundled with your DSL broadband service. |
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Your current phone service has special features such as Special Ring Tone, ISDN or CENTREX related advanced features. |
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5.Once your number transfer request has been submitted it can not be stopped. If you wish to cancel your iTalkBB service, iTalkBB is not able to transfer your number back to your current carrier. iTalkBB can only transfer your number to your new carrier whom needs to submit the number transfer request. |
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To speed up your number transfer process, and save you money, please contact your current carrier to downgrade your service plan to the lowest one, and cancel all of special and advanced features you may have such as Caller ID, Call Forwarding, 3-Way-Calling, Voicemail, Special Ring Tone…).
The number you wish to transfer will not be affected until the last few days of the process. |
The entire number transfer process
takes about 3 - 6 weeks.
Please
Do Not Cancel Your Original Phone Services before
the number is transferred over. Otherwise,
we will not be able to process your request. Right
before the phone number is finally transferred over
to iTalkBB, you may experience a few days of interruption
of incoming call to that phone number. |
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